Hello Folks,
I was in the process of trying to arrange for a night out for my team to watch the Celtics play the Pistons on 12/19 and unfortunately ran into http://www.ticketsmyway.com. On 11/12 I was trying to order 8 tickets for the game and found www.ticketsmyway.com, got an online confirmation for the 8 total tickets and entered in my credit card and a few days later on 11/20 I got three separate Fedex envelopes. On 11/21 I finally had a chance to open the envelopes and to my dismay I got only 6 tickets. I contacted them on two occasions via e-mail (details below) on 11/21 as well as left a voice-mail on their main support line with the issues. They had charged my over $298 for handling fees and an extra $34.00 to ship my tickets in two separate envelopes and decided to make up the difference by removing two tickets! I’ve started a case with Bank of America with all the supporting documentation as well as filed cases with the online fraud unit of the FBI and the local Nevada BBB. I also found other related links on these guys here:
http://www.ripoffreport.com/reports/0/183/ripoff0183348.htm
http://www.ripoffreport.com/reports/0/182/ripoff0182086.htm
Here is the guys MySpace profile: http://profile.myspace.com/index.cfm?fuseaction=user.viewprofile&friendid=184049571
BTW I contacted him here as well with no response…
and Digg: http://digg.com/users/Ticketsmyway
as well as ebay: http://myworld.ebay.com/ticketsmyway
Stay away!!
———————————- Detailed e-mails below ————————————–
“Hello,
I finally had a chance to open up the envelopes for my tickets to the Celtics vs. Piston game on 12/19 at the Boston Garden and noticed:
1. In my printed receipt of the complete transaction (see trans id# above) online I have the following:
Loge 3 - Row 7, 3 tickets $137 / each= $411
Loge 3 - Row 11, 2 tickets / each = $254
Loge 4 - Row 25, 4 tickets / each = $392
Subtotal = $1057
Connection Fee = $157
Shipping = $17
Discount = -$21
Total Cost (Includes shipping and fees) = $1210
2. I get invoices from you (4563,4562, 4561) that break down like this:
4561:
Loge 3, Row 7, 3 Tickets $137 / each = 411 + 17 Shipping + 100 Handling = $527
4562:
Loge 3, Row 11, 2 Tickets $127 / each = 254 + 17 Shipping + 100 Handling = $370
4561:
Loge 4, Row 25, 2 Tickets $98 / each = $196 + 17 Shipping + 100 Handling = $313
The issues I have are:
You have short changed me two tickets in Loge 4, Row 25 which I still need by the way…
You have charged me $300 in handling fees when it should be $157 and an additional $34 in shipping fees when it should be $17
You have not honored the $21 discount…
Please advise before I call my credit card to dispute the charge.
Thanks,
Robert Yu, XX”
This is wrong! I am missing two tickets. The total tickets should be 4 as detailed in transaction ID# 13020588F46391338. Please send me the other two tickets.
Thanks,
Robert Yu
> Date: Thu, 15 Nov 2007 17:10:41 -0800
> To: ryu2013@hotmail.com
> Subject: Invoice for Boston Celtics on 12/19/2007
> From: ticketsmywayorders@gmail.com
>
> ONLINE CONFIRMATION from Event Tickets LLC
>
> ——————————————————————————–
>
> Thank you for your online order from Event Tickets LLC. The following order has been confirmed for you.
> The order has been paid by the method(s) that you provided. The charge will appear on your billing statement as Event Tickets LLC in Las Vegas, NV. All Sales are Final. There are no refunds, exchanges or cancellations.
>
> Please check your tickets against the enclosed invoice as soon as they arrive. If you do not receive your shipment on the date promised, or if there is a discrepancy with the tickets please call us immediately at 702-221-0868.
>
> Your order (No. 4563) has been confirmed as:
>
>
>
> Event Boston Celtics
> Venue TD Banknorth Garden
> Date 12/19/2007 Wed
> Section 4
> Row 25
> Seats 4-5
> Tickets Ordered 2 @ 98.00
>
> ———————————————————————————
> Discount 0.00
> Subtotal 196.00
> Shipping 17.00
> Handling 100.00
> Venue Tax 0.00
> ———————————————————————————
> Total 313.00
>
> This is the information you have provided Event Tickets LLC to facilitate placing your order. If any of the following is incorrect, please contact Event Tickets LLC immediately.
>
> BILLING INFORMATION
>
> ——————————————————————————–
>
> Name Robert Yu
> Address XX
>
>
> XX
>
>
> SHIPPING ADDRESS
>
> ——————————————————————————–
>
> Shipment Method 2 Days
> Name Robert Yu
> Address XXX
>
>
>XX
>
>
> CUSTOMER NOTES
> Notes
>
> ——————————————————————————–
>
> CONTACT INFORMATION
>
> ——————————————————————————–
>
> Daytime Phone 702-221-0868
>
> For inquires about your order please contact Event Tickets LLC Our hours of operation are Monday - Friday 8:00 a.m. to 7:00 p.m. and Saturdays 9:00 am to 3:00 pm.
>
>
After two full days I have not heard a peep from them. Unfortunately for me I checked the local BBB and they have over 16 complaints and many other users claiming fraudelent tickets. I have taken this up as a dispute with my credit card company but I figure I would save others their time and money dealing with these guys. This company also has profiles on ebay and myspace so watch out.
1 response so far ↓
1 admin // Dec 4, 2007 at 9:04 pm
Wow.. they called me a week later.. apologized for a system hiccup and then fedex’ed me an additional two tickets… I’m happy… got the tickets…
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